Please write the name of each participant and their emergency contacts name, their relationship to you and their number.
What sports do you do and at what levels.
Note your short and long-term goals; don't be afraid to write down anything you'd like to achieve no matter how out of reach it seems!
(e.g. cycling, walking to work, gym, classes)
Please let me know of any current or previous injuries or surgery.
Session Booking *
If a date cannot be agreed at the end of an in-person session it is up to you, the client, to ensure you book all of your sessions. Movementum will not be held responsible for ensuring all packages and sessions are used and are unable to remind you to book appointments outside of session hours.
Late Arrival Policy *
We request that you arrive 10 minutes prior to your first session to allow time to fill out any required paperwork and 5 minutes prior to all other sessions. We understand that issues can arise that may cause you to be late for your sessions. However, we ask that you contact us if this ever occurs so we can do our best to accommodate you. As we run on a tight schedule, clients who arrive late to their appointment may receive a shorter treatment in the effort not to inconvenience other booked clients.
Cancellation Policy and Missed Appointments *
We want to make our policy as clear as possible as it can be upsetting when people miss or need to change an appointment, often because of genuine and stressful reasons. It is our policy that clients are responsible for all appointments that they have scheduled. Clients who choose not to attend, or those who call to cancel their appointments at the last minute are still responsible for these appointment times.
Therefore the following policy will apply:
We require a minimum of 24 hours’ notice for cancellation of a session via email, phone call or text message.
For missed appointments, or any appointment changed, altered, moved or cancelled for any reason with less than 24 hours’ notice you will incur the full appointment fee. Short notice cancellations (less than 24 hours) will be counted as one of your sessions.
I understand that emergencies can arise and illnesses do occur at inopportune times. If you have a fever, a known infection, or have experienced vomiting or diarrhoea within 24 hours prior to your appointment time, I request that you cancel your session. I will do my best to give advanced notice if I need to cancel due to bad weather and ask you do the same. Please do not risk your own safety trying to make your appointment.